The holiday season is a time for shopping, travel, celebrations, and connecting with loved ones—but unfortunately, it can also be a time when fraud and scams are more common. At Minnequa Works Credit Union, your security is our priority. By taking a few simple precautions, you can help protect your accounts, debit card, and personal information while enjoying the season.
Safeguard Your Account With Online & Mobile Banking
One of the easiest and most effective ways to safeguard your account is to set up transaction alerts through online or mobile banking. These alerts allow you to spot unusual activity quickly. It’s also important to keep your PIN and passwords private. Even if someone claims to be from the credit union or another trusted organization, never share your login details. Using strong and unique passwords—and updating them regularly—adds another layer of protection. We also encourage you to monitor your account activity frequently and to contact us right away if you notice anything that doesn’t look right. When making purchases, using chip or tap-to-pay methods provides added security. And if your debit card is ever lost or stolen, call us immediately at (719) 544-6928 so we can secure your account.
Stay Safe When Shopping Online
When shopping or banking online, we recommend avoiding public Wi-Fi networks whenever possible, as they are often not secure. If you receive unexpected emails or text messages claiming there is an issue with an order, account, or delivery, be cautious—especially if you are prompted to click a link or provide personal information. Always double-check website addresses before logging in or entering payment details, and remember to log out when using shared devices.
Common Holiday Scams to Watch For
There are several common holiday scams that are especially important to watch for. Scammers may send fake package notifications that appear to be from UPS, FedEx, or USPS. Instead of clicking the link, visit the carrier’s official website to track your package. Charity scams also tend to increase during the holidays, so make sure any donations go to verified organizations. Be mindful, too, of online shopping scams that offer deals that seem unusually low—if it sounds too good to be true, it probably is. Additionally, no reputable business or financial institution will ever ask you to pay for something using gift cards or wire transfers, so treat such requests as a warning sign. Finally, remember that Minnequa Works Credit Union will never ask you for your PIN, password, or one-time verification codes by phone, text, or email.
Your safety is incredibly important to us. If something feels off, slow down and contact us before taking action—quick steps can prevent fraud and financial loss. You can always visit www.mymwcu.com for additional security tips and resources.
Thank you for being a valued member of Minnequa Works Credit Union. We wish you and your loved ones a safe, joyful, and secure holiday season.
