Privacy Policy

Your Privacy Matters!

Minnequa Works Credit Union understands and places the highest priority on protecting the privacy of our members. Information about your accounts is necessary for the efficient conduct of business and essential for meeting your financial needs. To maintain your privacy, we periodically review and update our policies for protecting your privacy as well as comply with state and federal laws.

Your Role.

We strive to ensure that our records contain accurate information about you. If you see any inaccuracies in your statements, please call (719) 544-6928. We will promptly investigate and make any necessary changes to update your records.

Confidentiality and Security Safeguards.

We restrict access to your personal and account information to those employees who need to know that information to provide products or services to you. Our employees access information about you when needed to administer your accounts, to provide requested services, or in response to a legally valid outside request or order (such as a subpoena). In addition, our employees may also access information to exercise our rights under the law or pursuant to any agreement with you. We maintain physical, electronic, and procedural safeguards that comply with federal regulations to guard your nonpublic personal information.

Member Information We Collect.

During the course of business we collect nonpublic personal information about you from the following sources:

  • Information we receive from you on applications or other forms;
  • Information we obtain when verifying the information we receive from you;
  • Information about your transactions with us, our affiliates, or others; and information we receive from a consumer reporting agency.

Member Information We Share.

Generally, we may share all information that we collect from you as described above, with third parties to complete transactions and maintain accounts and related records (such as data processing transactions and records). We may also share such information with select third parties if:

  1. you request or authorize it;
  2. the information is provided to help complete a transaction initiated by you;
  3.  the information is provided to a consumer reporting agency in accordance with the Fair Credit Reporting Act; or
  4. the disclosure otherwise is lawfully required or permitted.

Sharing Information with Third Party Service Providers.

We may enter into agreements with other businesses to provide support or services to us or for one or more of our products, such as mailing houses that assist us in delivering your statements and other materials. Under certain circumstances we may also enter into joint marketing agreements with other financial service providers, such as mortgage bankers, securities broker-dealers, and insurance companies and agents. Before entering into relationships with such entities, we require them to agree to safeguard our members’ information and to comply with all applicable privacy laws.

Sharing Information as Legally Required or Permitted.

Pursuant to the Fair Credit Reporting Act (“FCRA“), it is the Credit Union’s practice to share Transaction/Experience Information (as defined by the FCRA) with its affiliates and non-affiliated third parties to the extent permitted by law. Furthermore, we may also disclose nonpublic personal information about you to other non-affiliated and affiliated third parties not described above as permitted by law and by our policies. Because of the limited way we share information with non-affiliated and affiliated third parties, we are not required to provide you with the opportunity to opt-out from the disclosure of information to such third parties. If you decide to terminate your membership or become an inactive member, we will adhere to the privacy policies and practices as described in this notice.

Online Privacy Protections.

At our web site, you may apply for accounts and services and you may communicate with us via e-mail. To protect the information you provide us online, we use multiple levels of security. The application information we accept online and our Home Banking service relies on industry standard “Secure Sockets Layer” (SSL) encryption to secure your transaction information and communication. When you visit our web site, you can access site information, without revealing your personal identity. However, in order to help us identify you for future site visits, we use “cookies” to track your visit. A “cookie” is a piece of information that our web server stores on your computer hard drive and retrieves later. The cookie will not request, require or collect personal identity information and you remain anonymous. Your member information is not accessed by or stored within a cookie in any way.

Protecting Children’s Privacy.

We do not knowingly solicit or collect data from children and will not knowingly market to children online. We recognize that protecting children’s identities and privacy online is important and that responsibility rests with us and with parents.

Linking to Other Sites.

We may provide links to other companies. Should you choose to link to web sites not controlled by the credit union, we are not responsible for the privacy or security of these sites, including the accuracy, completeness, reliability or suitability of their information. If you are asked to provide information on one of these web sites we strongly urge you first to carefully study their Privacy Policies.


Minnequa Works Credit Union has developed this Privacy Policy to inform you of the steps we take to protect your information and your rights regarding the use of your information. This policy is made available to all new members at the time of opening an account at Minnequa Works Credit Union. If an account is opened by indirect lending or any other situation where a Privacy Policy cannot be delivered immediately, this Privacy Policy will be mailed the same business day. Minnequa Works will mail our Privacy Policy to you annually, or when changes are made to the policy, by separate mailing or include it with your account statement.

Your Right to Opt-out.

We understand that there are certain third parties with whom you do not wish for us to share your information. If you wish us to restrict information we share with companies we own or control (Affiliates): you have the right to opt-out at any time. If you wish us to restrict information sharing with other companies we do business with to provide financial products and services, you have the right to opt-out at any time.

If you wish to exercise any of your opt-out rights as described above, you may opt-out by contacting the credit union.

Your opt-out will remain effective until revoked in writing. Be advised that even if you opt-out, we will continue to share your information to conduct our business as described above, to the extent permitted by law.

Use of Mobile App:

Use of our mobile app on the Google and Apple stores will require the following being accessed on your mobile device for mobile check deposit, location verification for maps, secure messaging attachment transmission etc.

Camera, Contacts, Files, Images, Media, and Location.

Camera and Images are used temporarily for remote deposit check capture.

We do not gather information or access any information on your phone or device, the above listed access is for you to submit data to us easily while using the app. Private data is stored and secured according to NCUA guidelines and regularly audited to verify security practices.

  Why?Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
    What?The types of personal information that we collect, and share depend on the product or service you have with us. This information can include: Social Security Number, date of birth, income, account balances, payment history, transaction or loss history, credit history, check images, and credit scores When you are no longer our customer/member, we continue to share your information as described in this notice.
  How?All financial companies need to share member personal information to run their everyday business. In the section below, we list the reasons we can share our members’ personal information, the reasons Minnequa Works Credit Union chooses to share, and whether you can limit sharing.
Reasons we can share your personal informationDoes MWCU Share?                 Can you limit this sharing?
For our everyday business purposes – such as to process your transactions, remote deposit check images, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus  YES  NO
For our marketing purposes – to offer our products and services to youYESNO
For joint marketing with other financial companiesYESYES
For our affiliates’ everyday business purposes – information about your transactions and servicesYESNO
For our affiliates’ everyday business purposes – information about your credit worthinessYESYES
For our affiliates to market to youYESYES
For our non-affiliates to market to youYESYES
To limit sharing or talk to a representativeContact Minnequa Works Credit Union Call (719) 544-6928, email, or in person at any branch location.
Questions?Call (719) 544-6928 or email
Who we are
Who is providing this notice?Minnequa Works Credit Union
What we do
How does Minnequa Works Credit Union protect my personal information?To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards, secured files and buildings.
How does Minnequa Works Credit Union collect my personal information?We collect your personal information, for example, when you open an account, apply for a loan, pay your bills, make an electronic transfer, change your address or name, use your credit/debit card. We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.
Why can’t I limit all sharing?Federal law gives you the right to limit only sharing for affiliates’ everyday business purposes-information about your creditworthinessaffiliates from using your information to market to you sharing for non-affiliates to market to you State laws and individual companies may give you additional rights to limit sharing.
  AffiliatesAffiliates are companies related by common ownership or control. They can be financial and non-financial companies. For the benefit of our members, we share information with our affiliates to provide technological support, access to shared branches, card servicing, and investment, lending, and trust services. Examples include: Financial companies, non-financial companies (such as Credit Union Lending Source, LLC.), and others.
Non-affiliatesNon-affiliates are companies not related by common ownership or control. They can be financial and non-financial companies. We utilize non-affiliates, for example, to provide card and mortgage services. Examples include: Non-affiliates we share information with include but are not limited to companies such as mortgage companies, credit reporting agencies, and insurance companies.
  Joint marketingJoint marketing is a formal agreement between nonaffiliated financial companies that together market financial products or services to you. We enter into joint marketing agreements to provide our members insurance, auto broker, and business services. Examples include: Joint marketing partners include companies such as partner auto brokers, insurance companies, and others.

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Minnequa Works Credit Union provides links to web sites of other organizations in order to provide visitors with certain information. A link does not constitute an endorsement of content, viewpoint, policies, products or services of that web site. Once you link to another web site not maintained by Minnequa Works Credit Union, you are subject to the terms and conditions of that web site, including but not limited to its privacy policy.

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